Welcome to AirLink Travel Services (“AirLink Travel,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, products, and travel-related services.
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use our website or services.
1. About Our Services
AirLink Travel Services is an independent travel assistance company that provides support for:
- Flight Reservations
- Flight Changes
- Flight Cancellations
- Flight Rebooking
- Name Corrections
- Refund Assistance
- Hotel Reservations
- Holiday Packages
- Corporate Travel Solutions
- General Travel Assistance
We facilitate travel bookings and customer support through our network of travel suppliers and partners. AirLink Travel Services is not owned by, affiliated with, endorsed by, or acting on behalf of any airline, hotel, or travel brand unless specifically stated.
2. Eligibility
By using our website, you represent that:
- You are at least 18 years of age or have the consent of a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- All information you provide is accurate, complete, and current.
- You will use our services only for lawful purposes.
3. Booking Responsibility
Customers are responsible for reviewing all booking details before confirming a reservation, including:
- Passenger names
- Travel dates
- Flight routes
- Contact information
- Passport details (where applicable)
- Visa requirements
- Baggage allowances
- Fare conditions
Failure to verify booking information may result in additional fees or travel disruptions.
4. Pricing & Availability
All prices displayed or quoted are subject to:
- Availability
- Airline inventory
- Hotel inventory
- Currency fluctuations
- Taxes
- Government fees
- Supplier pricing changes
Prices are not guaranteed until the booking has been confirmed and payment has been successfully processed.
5. Payments
Payment must be completed before any booking is confirmed.
We reserve the right to cancel or decline any booking if payment cannot be successfully processed.
Payments are processed through secure third-party payment providers.
6. Flight Changes & Name Corrections
Requests for:
- Flight modifications
- Schedule changes
- Passenger name corrections
- Rebooking services
are subject to the rules and fees established by the applicable airline.
Additional airline charges and service fees may apply.
Approval of changes is solely at the discretion of the airline or travel supplier.
7. Cancellations & Refunds
Cancellation requests and refund eligibility are governed by the fare rules and policies of the applicable airline, hotel, or travel supplier.
AirLink Travel Services will assist customers throughout the cancellation and refund process; however, we cannot guarantee approval of any refund request.
Please review our Refund Policy for additional information.
8. Travel Documents
Passengers are solely responsible for ensuring they possess all required travel documentation before departure, including:
- Valid Passport
- Required Visas
- Government Identification
- Health Documentation
- Vaccination Records
- Entry Permits
- Transit Documentation
AirLink Travel Services is not responsible for denied boarding or entry resulting from missing or invalid travel documents.
9. Travel Insurance
We strongly recommend that all travelers obtain comprehensive travel insurance covering:
- Trip Cancellation
- Medical Emergencies
- Lost Baggage
- Flight Delays
- Travel Interruptions
- Personal Liability
Travel insurance is purchased separately unless otherwise stated.
10. Supplier Terms
Airlines, hotels, tour operators, and other travel providers maintain their own terms, conditions, and policies.
Your booking remains subject to those individual supplier policies in addition to these Terms & Conditions.
11. Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Distribute viruses or malicious software.
- Interfere with website functionality.
- Submit false booking information.
- Copy, reproduce, or distribute website content without permission.
Violation of these terms may result in suspension or termination of access.
12. Intellectual Property
All website content, including but not limited to:
- Text
- Graphics
- Logos
- Images
- Icons
- Layouts
- Design Elements
- Software
- Trademarks
is the property of AirLink Travel Services or its licensors and is protected by applicable intellectual property laws.
Unauthorized use is prohibited.
13. Limitation of Liability
To the maximum extent permitted by law, AirLink Travel Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Airline delays
- Flight cancellations
- Supplier actions
- Hotel overbookings
- Missed connections
- Weather disruptions
- Government restrictions
- Force majeure events
- Loss of baggage
- Personal injury
- Financial losses resulting from travel interruptions
Our liability, where applicable, shall be limited to the amount paid directly to AirLink Travel Services for the affected service.
14. Force Majeure
We shall not be responsible for any delay, cancellation, or failure to perform our obligations due to circumstances beyond our reasonable control, including:
- Natural disasters
- Severe weather
- Government actions
- Pandemics
- Airport closures
- Airline operational issues
- Labor strikes
- War
- Civil unrest
- Terrorist activities
- Technical failures
15. Indemnification
You agree to indemnify and hold harmless AirLink Travel Services, its employees, officers, affiliates, agents, and partners from any claims, damages, losses, liabilities, or expenses arising from:
- Your use of our website.
- Violation of these Terms & Conditions.
- Violation of applicable laws.
- Misuse of our services.
16. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
17. Third-Party Links
Our website may contain links to third-party websites operated by airlines, hotels, payment processors, or other service providers.
We are not responsible for the content, availability, or privacy practices of those websites.
18. Modifications to These Terms
AirLink Travel Services reserves the right to modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on this page.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.
Any disputes arising from these Terms & Conditions or your use of our services shall be subject to the exclusive jurisdiction of the appropriate courts located in California, USA.
20. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
AirLink Travel Services
Address:
10515 Pleasant Valley Dr.
Bakersfield, CA 93311, USA
Phone:
+1 (661) 345-4054
Support Email:
support@airlinktravelservices.com
General Inquiries:
info@airlinktravelservices.com
